Privacy Policy

We collect information you provide directly to us, information from the third-party services you connect, and limited information generated automatically when you use Feedful.

• Account and profile information, such as your name, email address and authentication details when you sign up or log in.
• Connected account data, such as Instagram and TikTok account identifiers, usernames, profile pictures, access tokens and related metadata needed to keep your connected accounts working.
• Content data, such as the videos and photos you upload, captions, first comments, account groups, scheduling details and publishing history.
• Usage, analytics and diagnostic information, including interactions with the product, device and browser details, IP-derived network information, cookies or similar technologies, and error logs.

We use personal information to operate, improve, secure and support Feedful. This includes authenticating you, keeping connected accounts working, storing and publishing the content you schedule, telling you when a post fails, monitoring performance, investigating abuse and communicating with you about the service.

Uploaded media is stored on our servers and made available at unguessable links so that Instagram and TikTok can download it when your post is published.

We may also use information in aggregated or de-identified form for analytics, product planning and service improvement where permitted by law.

We do not sell your personal information. We share information only in limited circumstances needed to provide Feedful or comply with legal obligations.

• With service providers that help us run Feedful, such as hosting, database, email, authentication, analytics and error-monitoring vendors.
• With the platforms you choose to connect, when needed to authenticate your account, retrieve account information, or publish content on your behalf.
• When required by law, regulation or legal process, or to protect the rights, safety, property or security of Feedful, our users or others.
• In connection with a merger, financing, acquisition, reorganization, sale of assets or similar business transaction, subject to applicable confidentiality and legal requirements.

We retain information for as long as reasonably necessary to provide Feedful, maintain legitimate business records, resolve disputes, enforce our agreements and comply with legal obligations.

If you disconnect a social account, delete content or delete your data, some information may remain in backups or logs for a limited period where necessary for security, fraud prevention or legal compliance.

Depending on where you live, you may have rights to access, correct, delete or restrict certain personal information, or to object to certain processing activities. You may also be able to withdraw consent where processing is based on consent.

You can disconnect social accounts and delete posts and uploads in Feedful at any time, and delete all of your data from Settings. You can also contact us through the support channels made available in the service for help with your data.

Feedful and our service providers may use cookies, local storage and similar technologies to keep you signed in, remember preferences, understand feature usage, measure product performance and detect issues or abuse.

You may be able to control cookies through your browser settings, though some parts of Feedful may not work properly if they are disabled.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. Access tokens for connected accounts are kept on our servers and are never sent to your browser. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and for telling us promptly if you believe your account or connected services have been compromised.

Feedful and the service providers we rely on may process information in countries other than the one where you live. When that happens, we take steps intended to ensure information is handled in a manner consistent with applicable law.

Feedful is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address it.

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the service or by other reasonable means. Your continued use of Feedful after an updated Privacy Policy becomes effective means the updated policy applies going forward.